Troubleshooting

Things to consider

The first step in troubleshooting a power outage is to check the circuit breaker panel(s). If the panel is located indoors, it's fairly easy to check your breakers. However, with an outdoor panel, you're risk level increases, whether it's black widow spiders or an internal breaker cover that's not on correctly. This is the point where you decide if it's worth it to do it yourself.

For properties with overhead power lines entering an external electrical box, carefully inspect the visible wiring for any signs of disconnection or heat-induced discoloration, particularly at the connection point of the overhead wires to the meter head.

Be aware that working with electrical equipment inherently involves risk. Proceed cautiously when opening the electrical breaker cover and visually check for any smaller circuit breakers that appear to be in an unusual or tripped position.

It is important to note that some tripped breakers may not show an obvious handle movement; they are designed to typically click into a halfway position between 'on' and 'off'. In some cases, even though a circuit breaker has tripped, the handle may remain in the 'on' position.

As a prudent measure, it is recommended to systematically reset all circuit breakers by first turning each one completely off and then fully back on.

More troubleshooting